Privacy Policy

This Privacy Policy explains how Origins Counseling & Wellness (“Origins,” “we,” “us”) collects, uses and protects information when you visit this website. It applies to the website only. Health information we create or receive while providing care is protected by federal and state law and is described in our Notice of Privacy Practices.

Information we collect

Information you give us. If you call or email us, use a form on this site, or ask us to help you find a therapist, we receive the information you choose to share, such as your name, phone number, email address and a description of what you are looking for.

Information collected automatically. Like most websites, our site and its hosting provider may automatically record technical information such as your IP address, browser and device type, the pages you visit and the date and time of your visit. This helps us keep the site secure, fix problems and understand which pages are useful.

Booking and client portal. When you choose “Book a Consult” or “Client log in,” you leave this website and go to our secure scheduling and client portal, which is operated by a third-party provider. Information you enter there is handled under our agreement with that provider and our Notice of Privacy Practices, not by this website.

How we use information

• To respond to your questions and requests, and to help you find and book a clinician.
• To operate, secure and improve the website.
• To meet legal, regulatory and professional obligations.

We do not sell your personal information, and we do not use the information you send through this website for advertising.

Cookies

This website uses cookies and similar technologies that are needed to make pages work and to remember basic preferences. You can block or delete cookies in your browser settings, though parts of the site may not work as expected.

When we share information

We share information only with service providers who help us run the website and our practice (for example hosting, scheduling and communication tools) and only as needed for those services, or when the law requires or permits it. Providers are expected to protect information and use it only for the services they provide to us.

Please do not send sensitive information by email or form

Standard email and website forms are not always secure. Please do not include detailed health information, insurance numbers or other sensitive details in emails or website messages. For anything clinical, call us or use the secure client portal. This website is not for emergencies. If you or someone you know is in crisis, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room.

Security

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the site.

Links to other websites

Our site and articles link to other websites, including articles, hotlines and professional organizations. We do not control those sites and are not responsible for their privacy practices. Please read their policies.

Your choices

You can ask us what personal information we hold from your website contacts, ask us to correct it or ask us to delete it, unless we need to keep it for legal reasons. Requests about your health records are handled under our Notice of Privacy Practices. To make a request, contact us using the details below.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it last changed.

Contact us

Origins Counseling & Wellness
Phone: 252-220-0420
Email: appointments@originscw.com