How to Book Your FREE 15-Minute Consultation

A step-by-step guide to booking your free 15-minute phone consultation with an Origins therapist, what to expect on the call, and how to prepare.

  • Written by a board certified therapist
Portrait of Kelsey Someliana-Lauer

Kelsey Someliana-Lauer

MA

It Only Takes a Few Minutes

There aren’t many free things in life… except maybe air, unsolicited advice, and samples at Trader Joe’s, but a phone consultation with us is free of cost!

Taking that first step toward therapy shouldn’t be complicated. That’s why we’ve made booking your free 15-minute phone consultation as straightforward as possible.

Maybe you already know exactly who you want to talk to. Maybe you’re still browsing and feeling things out. Either way, we’ve got you covered.

Not sure who to book with? Meet our team to see who might be the best fit for you.

What Happens During a 15-Minute Consultation?

It’s a quick phone call with no pressure and no commitment required. This call gives you and the therapist a chance to chat, get a feel for each other, and see if it feels like a good match. The clinician will tell you a little bit about themselves and what therapy can feel like with them. You can tell them a little bit about what you’re hoping to get out of the experience, and see if you’d be a good fit.

✨ This is your time for a vibe check. ✨

Step-by-Step Booking Guide

Step 1: Spot the Gold “Book a Consult” Button

Look up: see the gold “Book a Consult” button at the top right corner of every page on our website? That’s your gateway. Click it!

Step 2: Select “I’m a New Client”

You’ll see two options:

  • 🟩 I’m a New Client
  • ⬛ I’m an Existing Client

Just like driving, green means GO. Click the green “I’M A NEW CLIENT” button.

Step 3: Welcome to the “Request an Appointment” Page

You’re doing great! On this page, you’ll see our therapists and their availability.

  • Click the green “Select” button next to the therapist you want to connect with.
  • Availability is always changing- If you don’t see your top choice, no worries. Look for other great therapists that might work for you!
  • Still hoping to work with someone specific? Send us an email to appointments@originscw.com to see if they’re accepting clients for their waitlist. 

Step 4: Choose “15-Minute Phone Consultation”

When asked to select the type of appointment, look for “15-minute phone consultation” and click the green “Select” button.

Help! I cannot find the 15-minute phone consultation option: This means the therapist you have selected is not taking phone consultations at this time. Please go back to Step 3 and try another therapist that would work for you!

Step 5: Select “Phone Call Consultation”

By now, you’re practically a professional button-clicker (a skill sadly not listed on LinkedIn).

Step 6: Pick Your Perfect Time

Time to lock it in! On the calendar page:

  • Month: Use the green arrows at the top (they look like this < and >) to switch between months
  • Day: Available days will glow white: click the one that fits your schedule.
  • Time: Times are listed on the right-hand side, 
  • Times are broken down into:
    • Mornings (before 12 PM)
    • Afternoons (12–4 PM)
    • Evenings (after 4 PM)

Want to see just mornings or evenings? Use the filter options below the calendar.

Pick a time that works best and you’re almost there!

Step 7: Tell Us Who’s Coming

You’ll be asked: “Who is this appointment for?” Choose:

  • Me
  • My partner and me
  • Someone else

This helps your therapist know exactly who to expect (and how to prepare for the call)!  If you are booking the consultation for you & someone else, please make sure you BOTH are available at the same time for the call.

Step 8: Complete Your Information

We’ll need a few basics:

  • Your legal first and last name
  • The name you go by
  • Your birthdate
  • Your email
  • Your phone number

This info helps us confirm your appointment and make sure your therapist can reach you at the appointed time.

Step 9: Submit and Celebrate!

Hit “Request Appointment” and do a little happy dance! You’ve officially booked your FREE 15-minute phone consultation. 🎉

Remember to:

  • Save the date and time in your calendar
  • Answer when your therapist calls, even if it’s from an unfamiliar/blocked number. 

Have Questions? We’re Here to Help

📧 Email us at Appointments@originscw.com

📱 Call or text us at 252-220-0420

Taking That First Step

Booking a consultation might feel small, but it’s actually a big move. You’re prioritizing yourself. You’re opening a door. And you’re doing it with a team that truly cares.

We can’t wait to connect with you!

Keep reading

Helpful resources

Ready to talk to someone about this?

A free 15-minute consultation is a low-pressure way to find out what support could look like.

Common Questions

Is the 15-minute consultation really free?

Yes. It is a free 15-minute phone call with no pressure and no commitment, a chance for you and the therapist to see if it feels like a good match.

What happens during the consultation?

The clinician tells you a little about themselves and what therapy with them can feel like, and you share what you hope to get out of it, so you can both see if you would be a good fit.

What if I can’t find the 15-minute phone consultation option?

It means the therapist you selected isn’t taking phone consultations right now. Go back and choose another therapist, or email appointments@originscw.com to ask whether someone is accepting clients for their waitlist.

What information do I need to book?

Your legal first and last name, the name you go by, your birthdate, email and phone number, and who the appointment is for: you, you and a partner, or someone else.

What should I do after I book?

Save the date and time in your calendar and answer when your therapist calls, even if it’s from an unfamiliar or blocked number. Questions? Email appointments@originscw.com or call or text 252-220-0420.

On this page:

Not sure where to start? Book a free consultation and we will help you find a fit.

Portrait of Kelsey Someliana-Lauer

About the author

Kelsey Someliana-Lauer

MA

Kelsey Someliana-Lauer, MA, is the Practice Manager at Origins Counseling & Wellness. She supports clients and the Origins team with scheduling, billing, communication, and the behind-the-scenes coordination that helps care run smoothly.

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